Flat Rate Geek.com
About Flat Rate Geek · Miami, since 2007

A South Florida IT firm built on straight answers.

Flat Rate Geek was founded in Miami in 2007 on a simple idea: you should know what technology work will cost before it begins. Nearly two decades later, that’s still the whole business model.

Jesus Pérez, President of Flat Rate Geek
Jesus Pérez President, flatrategeek.com/ Inc. · Founder, Wi-Fi Jesus
The story

From flat-rate repairs to the network behind the event.

The name came first. In 2007, every computer repair shop in Miami billed by the hour, and nobody could tell you what the bill would be until it arrived. Flat Rate Geek opened with one price per device, fixed or configured, and a promise that if we couldn’t fix it, you didn’t pay. Enough people liked that idea that we survived 2008, and the ones who liked it most were the small businesses — the dental office, the law practice, the contractor — who wanted the same honesty for everything else their business ran on.

So the business followed them. Repairs became network installations; network installations became managing the whole office; managing the office became Microsoft 365, cloud identity, cameras, and door access. Along the way, event producers started calling, because a parking lot full of ten thousand phones is the hardest Wi-Fi problem there is and we’d gotten good at hard Wi-Fi problems. Today that work — festivals, conferences, film and television sets — runs under our Wi-Fi Jesus brand.

What hasn’t changed: it’s owner-operated. The person who walks your office and writes the quote supervises the job to the end and answers the phone afterward — whether he’s doing the work himself or directing a trusted crew. We serve Miami-Dade, Broward, Palm Beach, and Monroe counties, in English and Spanish, and we quote a flat rate for any job we can define — which is most of them.

How we work

Four rules we don’t break.

01The quote is the invoiceIf the job takes longer than we thought, that’s our problem. If the scope changes, we re-quote before continuing — never after.
02Measure before recommendingWe don’t sell equipment to a problem we haven’t scanned. If the fix is a setting, we’ll say so.
03You own your documentationPasswords, diagrams, and account access are yours and written down. You should never be dependent on one person — including us.
04Proven over trendyWe install technology that has earned its place, so what you buy today still works in five years.
2007Founded in Miami · flatrategeek.com/ Inc.
4 countiesMiami-Dade, Broward, Palm Beach, Monroe
ThousandsOf businesses and homes supported
EN · ESSupport in English and Spanish
Contact

Tell us what’s broken. We’ll tell you what it costs.

Call the number for your area or send a note — we respond within one business day. Miami-Dade, Broward, Palm Beach, and the Keys.